Welcome to the Website for the Arevalo et. al. v. USAA Casualty Insurance Company, et al., Settlement.

The Settlement resolves a lawsuit claiming that USAA breached its auto insurance policies by failing to pay (or underpaying) Sales Tax, Car Replacement Assistance (“CRA”) Sales Tax, and/or Title Fees, Regulatory Fees, Transfer Fees, Inspection Fees, Dealer Fees and/or any other Fees (collectively “Fees”) to customers who submitted Texas first-party total loss auto claims.

Plaintiffs alleged that United Services Automobile Association (“United Services”), USAA Casualty Insurance Company (“USAA CIC”), USAA General Indemnity Company (“USAA GIC”), and Garrison Property & Casualty Insurance Company (“Garrison”) (collectively, “USAA” or “Defendants”) breached their contracts (Automobile Insurance Policies) by failing to pay or underpaying Fees to Settlement Class Members, failing to properly calculate the CRA payment amount for Settlement Class Members who had CRA coverage, and, for some Settlement Class Members, failing to pay (or underpaying) Sales Tax to them. Settlement Class Members are Texas insureds who submitted physical damage claims for their insured vehicles which resulted in Total Loss Claim payments for the “actual cash values” of their Total Loss Vehicles during the Class Period. Plaintiffs claim that Defendants’ failure to pay (or underpayment of) Fees and failure to pay (or underpayment of) Sales Tax and CRA Sales Tax constituted a breach of their insurance contracts. Defendants maintain that they complied with the terms of the Automobile Insurance Policies and applicable law and deny that they acted wrongfully or unlawfully and continue to deny all material allegations.

If you have questions beyond the answers provided in the FAQ portion of this website please contact the Settlement Administrator at info@texastotallossclassactionsettlement.com. Please note that the amounts that each class member will be entitled to receive will be calculated at the earliest by January 10, 2024 and that checks will go out at the earliest by February 10, 2024. Please do not contact the Settlement Administrator before January 20, 2024 asking about how much you will receive or when you will receive payment. We ask that you do not contact class counsel regarding award amounts. The Settlement Administrator will exclusively have that information. All questions regarding the settlement other than the ones answered by the FAQ’s and questions about payment amount and timing may be sent exclusively to the Settlement Administrator and only by email to info@texastotallossclassactionsettlement.com and you should receive a response within 3 business days.

Your Legal Rights and Options in This Lawsuit
Submit a Claim Form Claim Forms are no longer accepted as the deadline for submissions was December 15, 2023.
Objection Objections are no longer accepted as the deadline for objections was September 27, 2023.
Exclude Yourself Exclusions are no longer accepted as the deadline for exclusions was September 27, 2023.
Do Nothing Get no Settlement Benefit. Give up legal rights.
Attend Final Approval Hearing The Final Approval Hearing was held on November 17, 2023, at 9:00 a.m.

These rights and options—and the deadlines to exercise them—are further explained on this website.